Privacy Policy

AAB Services - Vide Maison

Rue des Anciens Étangs 40, 1190 Brussels, Belgium

Email: chantal@aab-services.be

Phone: 0486 219 083

We collect the following personal data when you use our site:

Via the contact form:

• First and last name
• Email address
• Phone number
• Address (city, postcode)
• Message and description of your request

Automatically collected data:

• IP address
• Browser type
• Pages visited
• Connection date and time

Your personal data is collected for the following purposes:

• Responding to your requests: processing your quote requests and contacts
• Service provision: organisation and execution of house clearance services
• Communication: contacting you by phone or email regarding your request
• Site improvement: anonymous statistical analysis to improve our site
• Security: protection against abuse and spam

The processing of your personal data is based on the following legal grounds:

• Your consent: when you fill in a contact form
• Contract performance: for the execution of our services
• Our legitimate interest: to improve our services and ensure site security

Your personal data is retained for the following periods:

• Contact data: 3 years from last contact
• Customer data: duration of business relationship + 5 years (legal obligations)
• Navigation data: 13 months maximum

After these periods, your data is deleted or anonymised.

We never sell your personal data.

Your data may be shared with:

• Our team: for processing your request
• Our host: for secure data storage
• Authorities: only upon legal request

No data transfer is made outside the European Union.

Under the GDPR, you have the following rights over your personal data:

Our site uses cookies for proper operation:

Essential cookies:

• PHP Session (PHPSESSID): session management
• Security cookies: form protection against spam

Cookie management:

You can configure your browser to refuse cookies. Here's how:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Options > Privacy & Security
• Safari: Preferences > Privacy
• Edge: Settings > Cookies and site permissions

We implement appropriate security measures to protect your data:

• Secure HTTPS connection (SSL certificate)
• Secure servers with restricted access
• Protection against cyber attacks
• Regular backups

If you believe that the processing of your personal data constitutes a violation of the GDPR, you have the right to lodge a complaint with the supervisory authority:

Last updated: January 2026